Answers, guides and a real human when you need one. Most things are a tap away — and we reply fast.
Set up your profile, connect devices and read your first Race-Ready Score.
Trials, plans, switching monthly ↔ yearly, restoring purchases.
Garmin, WHOOP, Apple Health & Strava — connecting and fixing sync.
What's shared, hiding start/end points, AI consent, exporting or deleting data.
Coach, Nutrition, Track Run, Teams, Clubs, Arcade — how each one works.
Crashes, missing activities, notifications — quick fixes and how to reach us.
Open Membership in the app → manage or cancel through your Apple/Google account. Cancel anytime; access runs to the end of the period.
Re-connect from Settings → Connections. Make sure the provider app has synced first, then pull-to-refresh your Race-Ready Score.
Yes — health data is private by default and never shared with teams unless you choose. You can hide start/end points on any post.
No. Log activities, sleep and hydration by hand and you'll still get a full Race-Ready Score.
Garages and crews get bulk seats and an employer console. Email us and we'll set it up.
We reply within one working day — usually much faster.
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